Operations
Handles financial planning, contract management, HR coordination, and organizational communications — the operational backbone that keeps Enterprise Technology resourced, compliant, and running smoothly.
Operations provides the financial, contractual, HR, and communications infrastructure that enables Enterprise Technology's six other teams to focus on what they do best — delivering technology that serves the UT Austin community.
What We Do
Operations spans the full range of administrative and operational functions that sustain a technology organization of ET's scale.
Financial Planning & Analysis
Budget development, financial forecasting, and strategic resource management — ensuring ET's investments are aligned with institutional priorities and delivered within fiscal constraints.
- Budget planning and forecasting
- Financial analysis and reporting
- Strategic resource allocation
Service Center Management
Rate reviews, billing management, and service costing maintenance for ET's recharge and cost-recovery services — maintaining accurate, auditable records of how technology services are funded.
- Service Center rate reviews
- Billing and recharge management
- Service costing maintenance
Contract Management
Enterprise-wide and UT System-wide IT contract management — negotiating, executing, and maintaining the vendor agreements that govern ET's technology portfolio.
- Vendor contract negotiation
- UT System-wide IT contracts
- Contract lifecycle management
Human Resources
Primary HR coordination for Enterprise Technology — supporting recruiting, onboarding, performance processes, and workforce planning across ET's 500+ staff.
- Recruiting and onboarding support
- HR policy coordination
- Workforce planning
Organizational Communications
Internal and digital communications for Enterprise Technology — keeping ET staff informed, aligned, and connected across teams, and managing the messaging around major IT changes and initiatives.
- Internal ET communications
- IT project messaging
- Digital communications strategy
Compliance & Governance Support
Supporting ET's compliance posture and governance processes — coordinating audit responses, policy documentation, and the administrative recordkeeping that institutional oversight requires.
Tools & Technologies
The systems Operations uses to manage ET's administrative functions.
Part of Enterprise Technology
Operations is one of seven teams within ET's unified organization.
This page was developed with AI support as part of the writing and editing workflow.